International Travel Maps & Books

We're mapping the world, one little piece at a time

12300 Bridgeport Road, Richmond, BC, Canada V6V 1J5  Tel: 604-273-1400  Fax: 604-273-1488

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                                                           TERMS & CONDITIONS
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  Shipping:
Canadian customers are subject to PST (BC only) and to GST. There are no taxes or duties on maps sent out of Canada. Courier/delivery companies, such as FedEx or UPS often add brokerage charges as part of their fee. All Customers are charged for shipping and handling by ITM, varying with destination. Firms need to provide a purchase order, individuals a Visa or MasterCard number, with expiry date and cardholder name. Sorry, personal cheques are not accepted unless accompanied by verifiable credit card information, nor are we able to send out maps without pre-payment to nonaccount customers. Retailers and libraries ordering on official letterhead are granted normal trade or academic discounts.
 

Discounts:
In Canada, 40% off the Canadian listed price for retailers, 20% for libraries and non-profit organizations. Outside of Canada, retailers receive 50% off the US listed price, 20% for libraries. Those customers paying by credit card must do so in Canadian funds as our account is in Canada. Please contact us for bulk purchase discounts.

Payments:
Account customers in North America should pay by company cheque. Those invoiced in US funds pay by US funds, which are deposited in our US bank account and remain in the USA. Non-account customers need to pre-pay, usually by credit card or money order. Goods are supplied to account customers on a 30 day payable basis, with hold provisions coming into effect after 45 days. Credit limits are reviewed regularly.

Placing Orders:
Our fax line and online shop operate 24 hours a day; our phone line from 9:00am to 6:00pm Pacific Time, Monday through Saturday. E-mail is checked twice daily. Mail is picked up each weekday except holidays and maps are usually shipped within twenty-four hours of receipt of your order. If the title you wish is not on this list, please contact us to inquire. We are adding more titles all the time and have 11,500 atlases, globes, travel guides and maps in stock in each of our two retail stores, and have access to 25,000 more titles, covering the world.